Refund Policy
This Refund Policy explains when you may be eligible for a refund for purchases of OneLNQ subscriptions.
1. General Refund Terms
We want you to be satisfied with OneLNQ. If you are not fully satisfied, you may be eligible for a refund under the conditions described below.
2. Eligibility Period
For annual and 24-month plans, you may request a full refund within 30 days of your initial purchase date.
For monthly plans, you may request a refund within 7 days of your initial purchase date.
3. How to Request a Refund
To request a refund, contact our support team with your account details and proof of purchase at:
billing@onelnq.com.
4. Third-Party Platforms
If you purchased OneLNQ through a third-party platform (such as an app store), refunds may be governed by that platform's policies. In such cases, you may need to request a refund directly through the platform where the purchase was made.
5. Non-Refundable Situations
We may not be able to provide refunds in cases of:
- Fraudulent or abusive usage of the service.
- Repeated refund requests from the same account or payment method.
- Requests submitted outside of the applicable refund window.
6. Changes to This Policy
We may update this Refund Policy from time to time. When changes are made, we will adjust the "Last updated" date and may provide notifications through the website.